Privacy Policy

Last updated: August 2026

Bliss Booth Ltd respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect, why we collect it, how we use it, who we may share it with and the rights you have in relation to your personal data.

Who We Are

Bliss Booth Ltd is the data controller responsible for the personal information described in this Privacy Policy.

Bliss Booth Ltd
Company Number: 16960257
Registered Office: Unit 26, Evans Business Centre, Dinnington, Sheffield, S25 3QB

For questions about this Privacy Policy or your personal information, please contact us through the contact details provided on our website.

Information We Collect

Depending on how you interact with us, we may collect information including:

  • your name;

  • email address;

  • telephone number;

  • billing or business address;

  • event date and venue;

  • details about your event and the services you require;

  • correspondence between you and Bliss Booth;

  • booking and payment information;

  • company information where you are booking on behalf of a business;

  • photographs, videos and other content created through our services;

  • information submitted through forms on our website;

  • marketing preferences; and

  • technical information about how you use our website.

We only collect information that is reasonably necessary for operating our business and providing our services.

How We Collect Your Information

We may collect personal information when you:

  • submit an enquiry through our website;

  • contact us by email or other communication channels;

  • request or receive a proposal;

  • make or manage a booking;

  • complete an event or booking form;

  • make a payment;

  • attend an event where we are providing services;

  • use one of our photo or digital experiences;

  • subscribe to marketing communications;

  • interact with our website; or

  • communicate with us after an event.

We may also receive relevant information from another person organising an event, a venue, agency, employer or organisation where they are arranging services involving you.

How We Use Your Information

We may use personal information to:

  • respond to enquiries;

  • prepare quotations and proposals;

  • create and administer bookings;

  • provide our event services;

  • communicate with clients before and after an event;

  • process and record payments;

  • provide digital galleries or event content;

  • personalise event experiences;

  • provide customer support;

  • manage cancellations, changes or disputes;

  • maintain accounting and business records;

  • prevent fraud or misuse of our services;

  • improve our website and services;

  • comply with legal and regulatory requirements; and

  • send marketing communications where we are permitted to do so.

Our Legal Bases for Processing

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may process information because:

Contract – processing is necessary to provide a quotation, administer a booking or fulfil our agreement with you.

Legitimate interests – processing is reasonably necessary for operating and improving our business, communicating with customers, protecting our equipment and business interests, and providing effective customer service.

Legal obligation – processing is necessary to comply with obligations such as accounting, taxation or other legal requirements.

Consent – where required, we will ask for your consent, for example for certain marketing activities or non-essential cookies.

Where processing is based on consent, you can withdraw that consent at any time.

Event Photography & Digital Content

Many of our services involve creating photographs, videos, GIFs, AI-generated images or other digital content at events.

Depending on the service booked, this content may contain identifiable images of guests.

Event content may be processed for purposes including:

  • providing the booked service;

  • displaying images during the event;

  • printing photographs;

  • creating digital galleries;

  • allowing guests or clients to access their content;

  • technical processing necessary to produce an image or experience; and

  • providing content to the person or organisation that booked the service.

Where appropriate, additional information or notices may be provided for particular event experiences.

Use of Event Images for Marketing

We may use selected event imagery to showcase our work on our website, portfolio or social media where we have an appropriate lawful basis to do so.

Clients may tell us in writing before their event if they do not want images from their event used for Bliss Booth marketing.

Where an event has particular confidentiality or privacy requirements, these should be communicated to us before the event.

AI-Powered Experiences

Some Bliss Booth services may use artificial intelligence to create or transform photographs and other event content.

Where an AI-powered experience is booked, images may need to be securely transmitted to third-party technology providers for processing.

We only use such processing where necessary to provide the requested experience and take reasonable steps to work with reputable service providers.

Additional information may be provided for particular branded, corporate or bespoke AI activations where the processing requirements differ.

Payments

Payments may be processed using third-party payment providers.

Bliss Booth does not generally store complete payment card details. Payment providers process this information in accordance with their own security and privacy requirements.

We may retain transaction records required for accounting, taxation, fraud prevention and administration.

Online Galleries

Where a service includes an online gallery, photographs or other event content may be stored using a third-party gallery or cloud service.

Gallery access details may be provided to the Client and, depending on the service, event guests.

Clients should take appropriate care when sharing private gallery links or access credentials.

Marketing Communications

We may send marketing communications where you have consented to receive them or where otherwise permitted by law.

You can unsubscribe from marketing communications at any time using the unsubscribe option contained within a marketing email or by contacting us.

Unsubscribing from marketing does not prevent us from sending necessary communications relating to an enquiry, existing booking, payment or event.

Cookies & Website Analytics

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand how visitors use the website and measure the effectiveness of marketing.

Where required, non-essential cookies will only be used after you have provided consent through our cookie controls.

You can change or withdraw your cookie preferences using the cookie controls available on our website.

Some essential cookies may be necessary for the website to function correctly and cannot be disabled through our consent system.

Third-Party Service Providers

We use third-party service providers to help operate our business.

These may include providers of:

  • website hosting;

  • booking and client management systems;

  • payment processing;

  • email and communications;

  • accounting;

  • cloud storage;

  • online galleries;

  • analytics;

  • advertising;

  • event technology; and

  • AI image processing.

These providers may process personal information on our behalf where necessary to provide their services.

We take reasonable steps to use reputable providers and only provide information reasonably necessary for the relevant service.

International Data Transfers

Some technology providers we use may process or store information outside the United Kingdom.

Where personal information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place as required by UK data protection law.

How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet legal, accounting and business requirements.

Different types of information may be retained for different periods.

For example, financial and transaction records may need to be retained for several years to comply with accounting and taxation requirements.

Event photographs and digital galleries may be retained for a limited period depending on the service provided. Clients should download and securely retain any event content they wish to keep permanently.

How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

No internet-based service or electronic storage system can guarantee absolute security, but we regularly review how information is handled and take proportionate steps to protect it.

Your Data Protection Rights

Under UK data protection law, depending on the circumstances, you may have the right to:

  • request access to personal information we hold about you;

  • request correction of inaccurate information;

  • request deletion of your personal information;

  • request restriction of processing;

  • object to certain processing;

  • request transfer of your information;

  • withdraw consent where processing relies on consent; and

  • complain about how your information has been handled.

Some rights are subject to legal exemptions and may not apply in every circumstance.

To exercise your rights, please contact us using the contact details available on our website.

We may need to verify your identity before responding to certain requests.

Complaints

If you have concerns about how Bliss Booth has handled your personal information, please contact us first so that we can investigate.

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

Children's Privacy

Our services may be used at events attended by children.

Where appropriate, the person or organisation booking our services is responsible for ensuring that appropriate permissions and supervision arrangements are in place for their event.

We do not knowingly use children's personal information for direct marketing without the appropriate consent.

External Websites

Our website may contain links to websites operated by other organisations.

Bliss Booth is not responsible for the privacy practices or content of independent third-party websites. You should review their privacy information before providing personal information to them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal obligations.

The latest version will be published on this page together with the date it was last updated.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your data protection rights or have concerns about how your information has been handled, please contact Bliss Booth using the contact details provided on our website.